Terms & Conditions

Terms & Conditions

Welcome to Specialty Medical Center (SMC), which includes our Specialty Pain Center and Specialty Pain Center divisions. These Terms and Conditions govern your use of our services, website, patient portals, and other online platforms. By accessing or using our services, you agree to be bound by the following terms. Please read these Terms and Conditions carefully, as they affect your rights and responsibilities.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agree to comply with these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

SMC provides specialized healthcare services in pain management and urgent care. The information provided on our website, patient portals, and other online platforms is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

3. Medical Disclaimer

  • In Case of Emergency: If you are experiencing a life-threatening emergency, immediately call 911.
  • Individual Results May Vary: Medical outcomes are individual and may vary. Each patient may respond to medical treatment differently; therefore, results cannot be guaranteed.
  • Information for General Purposes Only: The information available on this website is not intended or implied to be a substitute for professional medical advice. Always consult a qualified healthcare provider for your medical needs.

4. Use of Website and Patient Portals

  • Eligibility: You must be at least 18 years of age to use our website and patient portals. If you are a minor, you may use our services only under the supervision of a parent or legal guardian.
  • Account Security: If you create an account on our patient portals, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
  • Prohibited Conduct: You agree not to use our services in any manner that could damage, disable, overburden, or impair our services or interfere with any other party’s use of our services.

5. Intellectual Property

All content, including text, graphics, logos, images, and software, on our website and patient portals, is the property of SMC or its content suppliers and is protected by intellectual property laws. Unauthorized use or distribution of any content is strictly prohibited.

6. Privacy and Data Security

Your use of our services is governed by our Privacy Policy, which details how we collect, use, and protect your personal information in accordance with HIPAA regulations. By using this website and providing your information, you grant us permission to contact you via electronic and non-electronic means. This may include appointment reminders, follow-ups, and marketing communications. We may also track conversions and collect user data to improve our services and marketing effectiveness.

7. Marketing and Communications

  • Permission to Contact: By using our website and sharing your contact information, you consent to receive communications from us, including information on new services, educational content, promotions, and events. You have the option to unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
  • Data Collection for Marketing: We may track user behavior on our website to improve our marketing strategies. This data is collected solely to enhance our service offerings and is not sold or shared with third parties.

8. Accessibility and Accommodations

If you have a visual impairment or another disability covered by the Americans with Disabilities Act (ADA) or similar law, and you require accommodations to use our website or services, please contact us so we can discuss potential solutions to ensure accessibility.

9. Limitation of Liability

SMC and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website. This includes damages for loss of data, profit, or business interruptions. By using our services, you acknowledge and accept these limitations of liability.

10. Third-Party Links

Our website and patient portals may contain links to third-party websites. These links are provided for convenience, and SMC does not endorse or assume responsibility for the content, privacy policies, or practices of these external sites. We encourage you to review the terms and policies of any third-party sites you visit.

11. Modifications to Terms

SMC reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications signifies your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the state and federal courts located in Michigan.

13. Contact Information

Should you have any questions or concerns regarding these Terms and Conditions, please contact us:
Specialty Medical Center – Headquarter

44056 Mound Rd Ste 103


Sterling Heights, MI 48314


Phone: (313) 572-0810


Email: info@specialtymc.com

Important Notices

  • In Case of Emergency: In a life-threatening emergency, immediately call 911.
  • Results May Vary: Medical results vary from patient to patient, and individual results cannot be guaranteed.
  • Not a Substitute for Professional Medical Advice: Information on this site is provided for general informational purposes and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
  • Permission to Contact: By using this site and submitting your information, you grant us permission to contact you through electronic and non-electronic means. We may use this data to track conversions and improve our marketing.
  • ADA Compliance: If you have a disability as defined under the Americans with Disabilities Act (ADA) or similar law, and need accommodations to use our website, please contact us to discuss possible solutions.

Medical Record Request

Important Notice Regarding Your Medical History Submission

Please note that communications via our website are conducted through a secured third-party platform. This ensures that the information you provide in your medical history submission cannot be intercepted or accessed by unauthorized parties.

We are committed to protecting your confidential information, particularly your personal identifying details, medical history, and sensitive health information. We work diligently to ensure that your submissions through our website are secure and that your privacy is maintained throughout the process.

If you have any questions or concerns about the confidentiality of your information, please feel free to reach out.

By Continuing “Agree”, You acknowledge the reading of Disclaimer and agree with Terms and Conditions.

Pick a Location For Appointment

Patients Disclaimer

Patient Form Important Notice

Please Note that communication via our website are be done through a secured third-party platform. There is not a possibility that information you include in your submission can be intercepted and read by parties other than the intended recipient. We work hard to ensure we are able to protect your confidential information, especially your personal identifying information such as your birth date or personal medical information through our website form submissions you send to us.

By Continuing “Agree”, You acknowledge the reading of Disclaimer and agree with Terms and Conditions.